Privacy Policy – Fanspot
Last updated: October 4, 2026
Fanspot ("the App") is operated by Cowabunga Productions Sweden AB.
Hornsgatan 119, 11728 Stockholm, Sweden.
Company registration number: 5590703277.
This Privacy Policy explains how we collect, use, and protect your information when you use the Fanspot mobile application.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Account Information
To use certain features of the App, users must create an account.
Users may register using:
- Email and password
- Sign in with Apple
- Sign in with Google
Depending on the method used, we may collect:
- email address
- username
- account identifier
- optional profile information
Authentication via Apple or Google is handled by those providers.
2. User Content
Fanspot includes community features such as:
- direct messages
- group chats
- match chats
- discussion threads
Content created by users may include:
- messages
- posts
- comments
- profile data
This information is stored in order to operate the service and allow communication between users.
Users are responsible for the content they post.
3. Sports Data and External Content
Fanspot displays sports statistics and match data provided by third-party providers including SportMonks.
The App may also link to external news articles, podcasts, and other media.
These services operate independently and have their own privacy policies.
4. Automatically Collected Information
We may automatically collect limited technical information such as:
- device type
- operating system
- app performance data
- crash logs
- usage analytics
This information helps improve the reliability and performance of the App.
5. Location
When you check in at a match as being at the arena, the App asks for your precise location.
Your coordinates are sent once to our server to confirm that you are near the arena, and are then discarded. We only store whether you checked in at the arena or at home.
Location access is optional. You can always check in as being at home instead, and you can turn off location access in your device settings.
6. Purchases and Subscriptions
Fanspot Premium is sold as a subscription through the Apple App Store and Google Play. Payments are handled entirely by Apple or Google. We never receive your card or payment details.
We use RevenueCat to manage subscriptions. To confirm that your subscription is active, we and RevenueCat process your account identifier, the product you purchased, the purchase and renewal dates, and the store transaction identifier.
We also record purchase events (for example that a purchase was started, completed or cancelled) in our analytics to understand how Premium is used.
You manage or cancel your subscription in your Apple ID or Google Play account settings.
7. Advertising
Users without Fanspot Premium may see advertisements in the App. Some ads are delivered by Google AdMob, a service provided by Google.
To show and measure ads and to prevent fraud, Google may collect and process information from your device, such as:
- device identifiers (for example the advertising ID on Android)
- IP address and approximate location derived from it
- device type, operating system and app information
- how you interact with ads
If you are in the European Economic Area, the United Kingdom or Switzerland, we ask for your consent before ads are personalised, using Google's consent tool. You can change your choice at any time under Settings in the App.
On iOS, the App does not request permission to track you across other companies' apps and websites, and does not use Apple's advertising identifier (IDFA).
Ads in the App are limited to content suitable for all ages, and ads for gambling and alcohol are blocked.
Google's use of this information is described at https://policies.google.com/technologies/partner-sites.
Fanspot Premium removes advertisements from the App.
8. How We Use Information
We use collected information to:
- create and manage user accounts
- enable messaging and community features
- operate match chats and discussions
- verify match check-ins
- manage Premium subscriptions
- show advertisements to users without Premium
- maintain app performance and security
- comply with legal obligations
9. Data Retention
User data is stored only for as long as necessary to operate the service and comply with legal obligations.
Messages and posts may remain visible in conversations unless deleted or removed according to moderation policies.
10. User Rights (GDPR)
Users located in the European Economic Area have rights under the General Data Protection Regulation (GDPR), including:
- the right to access personal data
- the right to request correction
- the right to request deletion
- the right to restrict processing
- the right to data portability
Requests can be sent to the contact email listed below.
11. Data Deletion
Users may request deletion of their account and associated personal data.
Upon verified request we will delete or anonymize personal data in accordance with applicable laws.
Some information may be retained where required for legal or security purposes.
12. Data Security
We take reasonable technical and organizational measures to protect user information.
However, no system can guarantee absolute security.
13. Children's Privacy
Fanspot is rated 4+ in the App Store and PEGI 3 on Google Play, and its content is suitable for all ages.
Ads in the App are limited to content suitable for all ages.
Users under the age of 13 should only create an account with the consent of a parent or guardian.
14. Changes to this Policy
We may update this Privacy Policy from time to time.
Updates will be posted with a new revision date.
15. Contact
Cowabunga Productions Sweden AB.
Hornsgatan 119, 11728 Stockholm, Sweden.
Email: hello@fanspot.one.